| Privacy policy

Last updated: September 19, 2025

At WAR Group brokered by eXp Realty (“we,” “us,” “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our website, property search tools, and real estate services. By using our site, you consent to the practices described here.

Information We Collect

We collect information that you provide directly to us, such as your name, phone number, email address, mailing address, and details submitted through contact forms or when requesting property information. We may also collect information related to properties you view, save, or inquire about.

In addition, we receive property listing information through Multiple Listing Service (MLS) and Internet Data Exchange (IDX) feeds in accordance with National Association of Realtors (NAR) and local MLS rules. Like most websites, we automatically collect certain technical data such as IP addresses, browser types, device identifiers, usage activity, and cookies. When you enable location services, we may collect geolocation data to improve your experience. We may also receive data from trusted marketing or analytics partners to help us better serve you.

How We Use Your Information

The information we collect is used to connect you with properties, facilitate real estate transactions, and provide the services you request. This includes matching you with listings, displaying IDX/MLS data, and sending you communications such as property alerts or market updates.

We also use your data to operate and improve our website, analyze traffic, ensure compliance with MLS/IDX display requirements, and meet our legal and regulatory obligations under U.S. and Florida real estate laws.

MLS, IDX, and NAR Compliance

Because we participate in MLS and IDX systems, we are bound by rules set forth by NAR and our local MLS. We follow all IDX display policies, including attribution to listing brokers, required updates, and restrictions on the fields and photos displayed. We also comply with NAR’s Clear Cooperation Policy, which requires that publicly marketed listings be submitted to the MLS within one business day.

Sellers have the option to elect office-exclusive listings or delayed marketing status under NAR policies, and we honor these elections, including any restrictions on public advertising. MLS and IDX data displayed on our site is for consumer use only in identifying prospective properties for purchase, and it may not be reproduced, redistributed, or used for any other commercial purpose.

Sharing of Information

We share your information only as necessary to provide real estate services. This includes working with licensed agents, brokers, and MLS participants to facilitate showings and transactions. We may also share your data with trusted third-party service providers who assist with website hosting, analytics, marketing, or communications.

Information may also be disclosed when required by law, court order, or Florida real estate regulations, and in the event of a business transfer such as a merger or acquisition. We do not sell your personal information to third parties.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to improve functionality and user experience. These tools help us analyze site usage and customize your browsing experience. You may disable cookies through your browser, although some features of the site may not function properly as a result.

Your Rights

As a U.S. and Florida resident, you have certain rights regarding your personal information. These include the right to request access to the data we hold about you, the right to request corrections or deletion, and the right to opt out of receiving marketing communications.

Residents of states with additional privacy protections, such as California under the California Consumer Privacy Act (CCPA), may also have rights to request data portability and to restrict certain types of data sharing.

Data Security and Retention

We take reasonable administrative, technical, and physical safeguards to protect your personal information. While no system is completely secure, we are committed to maintaining industry-standard practices to reduce the risk of unauthorized access or misuse. We retain information only as long as necessary to provide our services, comply with MLS/IDX rules, and meet our legal obligations under Florida law.

Children’s Privacy

Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from them. If we learn that we have collected data from a child under 13, we will delete it promptly.

Florida-Specific Notices

We comply with Florida Statutes Chapter 475 and Florida Real Estate Commission (FREC) rules regarding advertising and consumer protection. By providing your phone number, you consent to receive calls or text messages from us, unless you opt out, consistent with federal and Florida “Do Not Call” laws. By providing your email, you consent to receive electronic communications in accordance with Florida and federal anti-spam laws.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated “Last Updated” date. If significant changes are made, we may notify you directly.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

WAR Group brokered by eXp Realty
📍 10752 Deerwood Park Blvd., #100, Jacksonville, FL 32256
📞 (904) 204-2317
📧 [email protected]